Digital Review & Marketability Report

Cancellation Policy

Booking Policy 1. Purpose This Booking Policy outlines the terms and conditions for securing services related to A&R representation, industry connections, studio sessions, playlist placements, and radio promotions. 2. Booking Requests All booking requests must be submitted via email or through the official booking form. A minimum of 14 days' notice is required for all consultations, studio sessions, and industry meetings. 3. Deposits & Payments Full payment is required to secure any booking, and all payments are strictly non-refundable. All payments must be completed in full at the time of booking; no partial payments will be accepted. Payments not received on time may result in cancellation without refund. 4. Cancellations & Rescheduling All cancellations, regardless of notice time, will not be eligible for any refund. Clients may request to reschedule one time, subject to availability, but no refunds will be issued under any circumstances. Rescheduling within 48 hours of the appointment will incur a 25% rescheduling fee. 5. No-Show Policy Failure to attend a scheduled session will result in forfeiture of the full payment with no option for refund or credit. 6. Service Delivery Services will only be rendered after all necessary materials (music files, EPK, bios, etc.) are submitted. Late submissions of required materials may delay scheduling. 7. Confidentiality All client information, music submissions, and business discussions are kept confidential. 8. Right to Refuse Service We reserve the right to refuse service to any client whose material or conduct is deemed inappropriate, unprofessional, or misaligned with our company standards. 9. Communication All official communication will be conducted via email or designated messaging platforms. Please allow 24–48 hours for response times. 10. Agreement By submitting a booking request and paying a deposit, you acknowledge that you have read, understood, and agreed to the terms of this Booking Policy.

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